This Privacy Policy governs and applies to anyone accessing or using the websites located at www.grapewholesale.com, our mobile application(s), our blog(s), and any other website(s) (collectively, the “Site”) owned and/or operated by Grape Wholesale (referred to as “Grape Wholesale,” “we,” “us,” or “our”). Grape Wholesale respects your right to privacy. This policy outlines what personally identifiable information we may collect and how we use it. It also describes other important privacy-related matters.

1. Information We Collect

Grape Wholesale collects personally identifiable information (such as name, email address, phone number, and shipping address) that you voluntarily provide through our website, customer service interactions, or email correspondence.

Our web server automatically collects general information about visits to our Site, including:

• IP addresses (which remain anonymous)

• Browser type and version

• Pages visited and session duration

• Referring website (if applicable)

We analyze this data to improve user experience but do not link it to personally identifiable information.

We may also collect personal information when you:

• Make a purchase

• Create an account

• Subscribe to newsletters

• Contact customer support

• Participate in promotions or surveys

• Post product reviews or engage on social media

2. Personal Information You Provide

We store the information you provide, including:

• Full name

• Email address

• Phone number

• Shipping & billing addresses

• Payment details (processed securely via third-party payment gateways)

• Account username & password

• Purchase history & preferences

• Social media interactions (if connected)

• Location data (if using our mobile app/website)

3. Why We Collect Your Information

We use your personal information to:

• Process and fulfill orders

• Improve our products and services

• Personalize your shopping experience

• Respond to customer inquiries

• Send promotional offers (with consent)

• Conduct market research

4. Consent & Legal Basis

By using our Site, making a purchase, or contacting us, you consent to the collection and use of your personal information as described in this policy. You may withdraw consent at any time by contacting us.

5. Data Retention

We retain personal information only as long as necessary for:

• Order processing & customer service

• Legal compliance (e.g., tax records)

• Business analytics & improvements

6. How We Protect Your Data

We implement security measures, including encryption (SSL) and secure payment processing, to protect your information. However, no online system is 100% secure, so we cannot guarantee absolute security.

7. Third-Party Sharing

We do not sell or rent your personal data. We may share information with:

• Payment processors (for transactions)

• Shipping carriers (for deliveries)

• Marketing platforms (for email campaigns, with consent)

• Legal authorities (if required by law)

8. Your Rights

You have the right to:

• Access, correct, or delete your data

• Opt out of marketing communications

• Request data portability

• Withdraw consent

To exercise these rights, contact us at support@grapewholesale.com.

9. Children’s Privacy

Our Site is not intended for users under 13. We do not knowingly collect children’s data and will delete it if discovered.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

11. Contact Us

For privacy-related questions, contact:
Email: support@grapewholesale.com